privacy + security
updated August 11, 2012
Your Privacy
Thank you for shopping with us at PoeticWanderlust.com
– we hope you are having a poetic experience. We want you to know that keeping your
personal information safe and secure is very important to us. The following privacy
and security policy points provide the information we collect about you, how
and why we use the information and the choices you have to restrict our use of
your information.
Information Collected
Personal information you provide to us
through your account and at checkout (i.e.: name, address, telephone number,
email address, billing address, ship-to address and credit card information) is
maintained on a secure web server and on our internal systems (except, not your
credit card information). We also use Google Analytics to collect product and
purchase information from the pages you access or visit. The information Google
collects is cumulative and does not allow us to track specific information
about your Internet surfing habits, only the general trends of all our visitors.
We may use this combined information for future marketing initiatives and to
help us improve our poetic presentation and shopping experience.
You can turn off cookies on your computer at
any time to prevent us from tracking any of your movements while on our site.
PoeticWanderlust.com may disclose specific
personal information about you if required by law, governmental request or court
order..
Our Email List
We offer those shopper who sign-up for our
email list advanced notice of sales, new merchandise, and other Poetic
Wanderlust news. We respect your privacy rights and will not sell or rent your
email address to other companies. If you would like to join our emailing list,
please click here. On the other hand, if you would like to
unsubscribe from our emailing list, please click here, or send us an
email at service@poeticwanderlust.com,
or another option, at the bottom of each email there is a “Safe Unsubscribe”
link to unsubscribe yourself. We will
remove your name from our email list as soon as possible but please understand
that it may take a few days for us to remove your email address (it’s automatic
through Safe Unsubscribe) and that you may receive a couple emails before we
have removed your email address from the list.
Secure Shopping
All orders placed on our site are encrypted
using the most up-to-date and secure SSL technology. With up-to-date SSL security
technology implemented on both our servers and your computer, all information sent
to us over the Internet should be delivered to us safely and securely. In order
for this security measure to work, you must use a SSL-enabled browser (which
you probably do already as most browsers support SSL security technology). That said, if you still have any concerns
about ordering electronically, please give us a call between 6 AM and 1AM EST at
(800) 591-5603 and place your order over the phone. Have the style number, size
and/or color ready for each item you wish to order. You can also print your
shopping cart page and fax your order to (805) 688-5334 or mail it to:
Poetic Wanderlust, LLC
PO Box 729
Santa Ynez, CA 93460
Attn: Order Processing
Please note that email is not encrypted and
is not considered a secure means of transmitting credit card numbers. We will
never ask for sensitive information via email.
Policy Changes
PoeticWanderlust.com will probably update
this Privacy + Security Policy from time to time with new information. Any
changes made will be posted here. By visiting our poetic website you agree to
accept any changes made to this policy. The PoeticWanderlust.com Privacy &
Security Policy only addresses the use and disclosure of information we collect
from you on our website.
Feel free to contact us with any questions about our Privacy & Security
Policy.
Email: service@PoeticWanderlust.com
Phone: (800) 591-5603
Fax: (805) 688-5334
Mail:
Poetic Wanderlust
PO Box 729
Santa Ynez,
CA 93460
Attn:
Customer Service
